AIWA Prodigy Air 2 True Wireless Earbud Manual

Box contents

What's in the box?

AIWA Prodigy Air 2 True Wireless Earbuds

Portable charging case

Ear cushions – 6 pairs small, medium and large (S, M, L)

USB Type C charging cable

Pairing your audio device

As soon as you remove both earbuds from the Portable Charging Case they will automatically turn on and the Earbud LED Lights will start to flash BLUE and RED.
You may hear 'Power on, pairing' and a 'beep' as confirmation the earbuds have paired together.
One of the Earbud LED Lights will continue to flash BLUE and RED. The other earbud will flash BLUE intermittently.
Go to the Bluetooth settings on your audio device and select 'AIWA Prodigy Air 2' from the list.
Once paired successfully with your audio device you will hear 'Connected' and both Earbud LED Lights will flash BLUE.

You can now enjoy your music.

After this initial pairing, the earbuds will seamlessly reconnect to the last used Bluetooth audio device it was paired with and will confirm by saying 'Connected'.
Place both earbuds (or either one) back in the Portable Charging Case to power them off.
If there is no Bluetooth connection after 3 minutes the earbuds will automatically turn off and will confirm with 'Power off'.
NOTE:
If you see two 'AIWA Prodigy Air 2' appear on your Bluetooth menu list please wait 4 seconds for the earbuds to connect to each other before pairing with your audio device.
If there is still no connection simply 'forget' both earbuds in your Bluetooth settings, place them back in the Portable Charging Case and start again.

Activate voice assistant

Pair your Bluetooth audio device with your earbuds.

Press and hold either earbud Multi-function Buttons or for 2 seconds.
Listen for the familiar Voice Assistant 'beep' to confirm connection with Siri or Google Assistant.*
You can now ask Google Assistant or Siri a question or state a command.

*Google Assistant or Siri may not be available in all languages.

Staying charged

The Earbuds

The AIWA Prodigy Air 2 earbuds are charged using the Portable Charging Case

While in the charging case each earbud LED Light will be RED. When fully charged the LED Lights will turn OFF.

Secure the earbuds by closing the charging case lid.

The Portable Charging Case

Viewing the Charge Case LED Indicator Lights will show you how much charge you have remaining on the case.

The LED Indicator Lights will power on for 6 seconds, each time the earbuds are placed in or out of the charging case or when the case is being charged.

If there are no WHITE LED Indicator Lights on when you remove or insert the earbuds then it is time to recharge
the Portable Charging Case .
Always charge the case using a suitable power source such as, a USB wall charger, computer USB port or power bank using the USB Type C charging cable supplied.

Each LED charging indicator represents 25% charge on the case.

The first LED Light indicator will flash WHITE while charging and once it reaches its 25% charge, it will then remain a solid WHITE as the next LED indicator light begins to flash and so on.

When all 4 LED indicators are a solid WHITE and remain on then the charging case is fully charged.

This should take approximately 1 – 2 hours.

25% charged

50% charged

75% charged

100% charged

Earbud control functions

First time pairing

Remove both earbuds from the Portable Charging Case.

They will automatically pair with each other and will confirm with 'Power on, pairing'.

Go to the Bluetooth settings on your audio device to select 'AIWA Prodigy Air 2' from the list.

Once paired successfully you will hear 'Connected'.

Play / Pause / Answer / End Call

Short press either earbud Multi-function Buttons.

Activate voice assistant

Press and hold either earbud Multi-function Buttons for 2 seconds.

Listen for the familiar Voice Assist 'beep' then ask a question or state a command.

Power on

Remove both earbuds from the Portable Charging Case and they will automatically pair to each other and will confirm with 'Connected'.

Power off

Place both earbuds (or either one) in the the Portable Charging Case and close the lid.

Technical specifications

Bluetooth: version 5.0
Supported profiles: HSP, HFP, A2DP, AVRCP
Wireless range: 10m
Earbud capacity: 50mAH each side
Charge case capacity: 600mAH
Driver: 6mm dynamic driver, frequency response 20Hz – 20KHz +/- 3dB
Resistance: IPX5, water and dust resistant
Weight – total 45g (earbuds 4.5g each)

Compatibility

Suitable for Bluetooth audio supported smartphones, tablets, notebooks, laptops and computers.

Troubleshooting

Common solutions:

If you are experiencing problems with your earbuds:

• Power on the earbuds.
• Check the status on the LED Lights.
• Charge the battery.
• Move your device closer to the earbuds and away from any obstructions or interference.
• Try connecting to another device.

See Q&A below for more queries and if you are unable to identify the problem then contact our customer service team online.

Q. My earbuds won't connect to each-other / only one earbud is paired with my phone?

1. Turn off the earbuds by placing them back into the charging case.
   Take them out and before they connect to your phone, double press the Multi-function Buttons on the back of one of the earbuds – this will force it to look for the other earbud and connect to it.

Safety instructions

It's important that you read this section completely, especially the 'Warnings, Caution and Safe Usage' instructions.

For your protection

Ensure the product is correctly connected using the manufacturer's original accessories included with the product.
Please keep the product out of reach from children and animals.
Do not listen to loud music for a long duration of time.
Adjust the volume to a comfortable level before listening.
Do not use the earbuds while operating machinery, including cars.
Do not use in areas where the use of hearing is required for safety.
Do not drop, short circuit, disassemble or continue to use this product and its portable charging case if damaged.

We recommend

To refer all servicing to qualified persons. Servicing may be required when the product has been damaged in any way, does not operate normally or has been dropped.

The operating temperature range for this product is 5º - 40º Celsius.

The earbuds, portable charging case and the USB Type C cable connector are not water resistant and should not be exposed to rain, moisture, any splashing or liquid spills.
This may cause excessive heat and may lead to fire damage or personal injury.

This product contains a Lithium battery. Incorrect disposal of this battery may result in an explosion.

Recycle

This product can be recycled.

Products bearing this symbolmust NOT be thrown away with normal household waste.
Take the product to a collection point designated for recycling of electronic devices.
Find out more about return and collection points through your local authority.

Guarantee

All of our products come with a 3 year warranty for peace of mind.

Contact us

For servicing or queries contact us on:

USA: Service@Aiwa.us.com
Europe: Info@Aiwa.eu.com
https://aiwa.eu.com/en/support/