GIGABYTE G34WQC A - Gaming Monitor Manual

Contents

1 INTRODUCTION
2 GETTING STARTED
3 USING THE DEVICE
4 OPERATIONS
5 Specifications
6 Supported Timing List
7 Troubleshooting
8 Basic Care
9 GIGABYTE Service Information
10 SAFETY INFORMATION
- 10.1 Supplier's Declaration of Conformity
- 10.2 Safety Precautions
11 References
12 Download manual
13 In Other Languages

INTRODUCTION

Unpacking

Open the upper cover of the packaging box. Then observe the unpacking label attached on the inner cover.
Making sure the box is in the correct orientation, carefully lay the box on the stable surface.
Open the inner cover.
Grab the EPS foam assembly (through the openings) to pull it out of the box.
Remove the items from the upper EPS foam.
Remove the upper EPS foam. Then you can remove the monitor from the lower EPS foam

Package Contents

The following items come with your packaging box. If any of them is missing, please contact your local dealer.

Note: Please keep the packaging box and packing materials for future transportation of the monitor.

Product Overview

HDMI ports (x2)
DisplayPort port (x2)
Headphone jack
AC IN jack
Control button
Kensington lock

GETTING STARTED

Installing the Unit Base

Place the monitor on the lower EPS foam, with the screen facing down.
Align the monitor base with the two guide pins underneath the stand. Then install the base onto the stand.
Lift the monitor to an upright position and place it on a table. The monitor's height may be adjusted after item 1 and item 2 shown in the figure are removed.

Adjusting the Viewing Angle

Note: Hold the monitor base so that the screen does not topple when you make the adjustment.

Adjusting the Tilt Angle

Tilt the screen forward or backward to the desired viewing angle (-5° to 20°).

Adjusting the Screen Orientation

Raise the screen to the maximum height (100 mm).

Installing a Wall-Mount Bracket

Optional
Use only the 100 x 100 mm wall mount kit recommended by the manufacturer.

Place the monitor on the lower EPS foam, with the screen facing down.
Push the locking clips inward to detach the stand from the monitor.
Attach the mounting bracket to the mounting holes at the rear of the monitor. Then use the screws to secure the bracket in place.

Note: To mount the monitor on the wall, refer to the installation guide that is included in the wall-mount bracket kit.

The monitor head may be installed on wall, rotary brackets or other brackets. This monitor supports 100 mm mounting holes that comply with VESA industrial standard. To install any third-party solution to the monitor, four φ4 mm screws with pitch of 0.7 mm and length of 10 mm are required. If any longer screw is used, the monitor may be damaged. Check if the bracket provided by the manufacturer complies with VESA standard and is able to support the monitor body. Please use the power cable and video cable attached to the monitor, in order to ensure the optimal performance.

Making Connections

HDMI cable
DisplayPort cable
Headphone cable
Power outlet

USING THE DEVICE

Turning the Power On/Off

Power On

Connect one end of the the power cable to a power outlet of the monitor.
Press the Control button to turn on the monitor. The Power LED will light in white, indicating the monitor is ready to use.

Note: If the power LED fails to turn on even after the monitor is switched on, check the LED settings in the Settings menu.

Power Off
Press the Control button for 2 seconds to turn off the monitor.
Note: When the Main menu appears on the screen, you can also turn off the monitor by moving the Control button down ( ).

User Comfort Recommendations

The following are some tips for comfortable viewing of your monitor:

Optimal viewing distances for monitors range from approximately 510 mm to 760 mm (20" to 30").
A general guideline is to position the monitor such that the top of the screen is at or slightly below your eye-height when you are comfortably seated.
Use adequate lighting for the type of work you are performing.
Take regular and frequent breaks (at least for 10 minutes) every half hour.
Be sure to periodically look away from your monitor screen and focus on a far object for at least 20 seconds during the breaks.
Eye exercise can help reduce eye strain. Repeat these exercises frequently:

look up and down
slowly roll your eye
move your eyes diagonally.

Selecting the Input Source

Move the Control button right ( ) to enter the the Input menu.
Move the Control button up/ down ( ) to select the desired input source. Then press the Control button to confirm.

OPERATIONS

Hot Key
By default, the Control button has been assigned with the specific function.
Note: To change the preset hot key function, refer to the "Quick Switch" section.

To access the hot key function, do the following:

Move the Control button up ( ) to enter the Black Equalizer menu.
Move the Control button up/down ( ) to adjust the setting and press the Control button to confirm.
Move the Control button down ( ) to enter the Picture Mode menu.
Move the Control button up/down ( ) to select the desired option and press the Control button to confirm.
Move the Control button left ( ) to enter the Volume menu.
Move the Control button up/down ( ) to adjust the headphone volume level and press the Control button to confirm.
Move the Control button right ( ) to enter the Input menu. Refer to the "Selecting the Input Source" section.

Note: To close the menu, move the Control button left ( ).

Function Key Guide

Press the Control button to display the Main menu.
Then use the Control button to select the desired function and configure the related settings.

GameAssist

When the Main menu appears on the screen, move the Control button right ( ) to enter the GameAssist menu.

Game Info: Configure the FPS (First Person Shooting) game related settings.
- Select Gaming Timer to select countdown timer mode. To disable this function, set the setting to OFF.
- Select Refresh Rate to enable/disable real-time refresh rate setting.
- Select Info Location to specify the location of the information to be shown on the screen.
Crosshair: Select the desired crosshair type to suit your gaming environment. It makes aiming much easier.

Configure the Device Settings

When the Main menu appears on the screen, move the Control button up ( ) to enter the Settings menu.
Note: Use the Control button to navigate through the menu and make adjustments.

Gaming

Configure the game related settings.

Item	Description
Aim Stabilizer	When this function is enabled, it reduces the motion blur in a fast moving games. Note: This function is not available under the following conditions: When the frequency setting is lower than 100Hz. When the FreeSync Premium function is activated.
Black Equalizer	Adjust the brightness of the black areas.
Super Resolution	Sharpen the low resolution images.
Display Mode	Select the aspect ratio of the screen. Full: Scale the input image to fill the screen. Ideal for 21:9 aspect images. Aspect: Display the input image without geometric distortion filling as much of the screen as possible.
Overdrive	Improve the response time of the LCD monitor.
FreeSync1SFNJVN	When this function is enabled, it eliminates the screen lag and tearing while playing games. Note: This function is not available under the following conditions: Set the DisplayPort version to 1.1

Picture

Configure the image related settings.

Select the one of the preset picture mode.

Standard: For editing documents or browsing websites.
FPS: For playing FPS (First Person Shooting) games.
RTS/RPG: For playing RTS (Real-Time Strategy) or RPG (Role-Playing Game) games.
Movie: For watching movies.
Reader: For viewing documents.
sRGB: For viewing photos and graphics on the computer.
Custom 1: Customized picture mode settings.
Custom 2: Customized picture mode settings.
Custom 3: Customized picture mode settings.

Then you can configure the following image settings.

Item	Description
Brightness	Adjust the brightness of the image.
Contrast	Adjust the contrast of the image.
Color Vibrance	Adjust the intensity of the more muted colors.
Sharpness	Adjust the sharpness of the image.
Gamma	Adjust the middle level of luminance.
Color Temperature	Select the color temperature. Note: Select User Define to customize the color temperature by adjusting the red (R), green (G), or blue (B) level according to your preference.
Low Blue Light	Reduce the amount of blue light exposure from the screen. Level 0: No change. Level 1~10: The higher the level, the more blue light will be reduced. Note: This is the Low Blue Light Level 10 under the normal image mode with normal color temperature. It is compliance with TUV Low Blue Light Certification
Dynamic Contrast	Adjust the black level of the image to achieve the optimum contrast.
Senseye Demo	Split the screen in half (2 windows). The image of the selected mode with its default settings will appear on the right window and the adjusted image with the new settings will appear on the left window
Reset Picture	Reset all Picture settings to the default settings.

Display

Configure the display related settings.

Item	Description
Input	Select the input source.
RGB Range	Select an appropriate RGB range setting or let the monitor to detect it automatically. Note: This option is only available for HDMI input.
Overscan	When this function is enabled, it slightly enlarges the input image to hide the outermost edges of the image. Note: This option is only available for HDMI input.

PIP/PBP

Configure multi-image related settings.

Item	Description
OFF	Disable PIP/PBP function.
PIP	Divide the screen into two parts (main window and inserted window) Signal source: Change the input source of the inserted window. PIP size: Adjust size of the inserted window. Position: Move the inserted window to a different position. Display switch: Switch between the two windows. Audio switch: Select the audio source of the desired sound.
PBP	Display 1x1 split screen (with left and right windows). Signal source: Change the input source of the right window. PBP size: Adjust size of the window. Display switch: Switch between the two windows. Audio switch: Select the audio source of the desired sound.

Note: PIP/PBP is not compatible with HDR and FreeSync functions.

System

Configure the system related settings.

Item	Description
Audio	Configure audio settings. Volume: Adjust the volume level. Mute: Enable/Disable the mute function.
OSD Settings	Configure the on-screen display (OSD) menu related settings. Display Time: Set the length of time the OSD menu remains on the screen. OSD Transparency: Adjust the OSD menu transparency. OSD Lock: When this function is enabled, no OSD adjustment is allowed. Note: To disable the OSD lock function, press the Control key. When the message appears on the screen, select Yes to confirm
Quick Switch	Assign the function of the hot keys. Available options: Aim Stabilizer, Black Equalizer, Low Blue Light, Volume, Input, Contrast, Brightness, and Picture Mode. The default setting of the hot keys as below: Up ( ): Black Equalizer Down ( ): Picture Mode Right ( ): Input Left ( ): Volume
Other Settings	Resolution Notice: When this function is enabled, the recommended resolution message will appear on the screen when the monitor switches to another input source. Input Auto Switch: When this function is enabled, it automatically switches to an available input source. Auto Power OFF: When this function is enabled, the monitor will automatically turn off after a certain amount of time. DisplayPort Ver.: Set the DisplayPort version to 1.1, 1.2 or 1.4+HDR. Note: To enable HDR effect for the DP port, you may need to set the version to DP1.2 and enable the 8-bit color output in the graphics card. Make sure to configure this option based on the DisplayPort version supported by your graphics card. DisplayPort version can't set to 1.1 when FreeSync Premium function is activated.

Language

Language-related settings

Item	Description
Language	Select an available language for the OSD menu.

Save Settings

Set the personalized OSD configurations for Setting1, Setting2, or Setting3.

Item	Description
Save	Save the customized settings.
Load	Load the saved settings.

Reset All

Restore the monitor to its factory default settings.

Specifications

Item	Specifications
Panel Size	34-inch
Aspect Ratio	21:9
Resolution	3440 x 1440
Refresh Rate	144Hz
LED Life	30000 hours (min.)
Pixel Pitch	0.23175(H) x 0.23175(V) (mm)
Brightness	350nits (typ.) / 320nits (min.)
Contrast Ratio	4000:1 (typ.)
Color Depth	16. 7M
Active Display area	797.22(H) x 333.72(V) (mm)
Viewing Angle	178° (H) / 178° (V)
Frequency	48~144Hz (gaming mode)
Input/Output Terminals	2 x HDMI 2.0 2 x DP1.4 1 x Headphone
Power Supply/Input	AC100~240V@ 50/60Hz 2A(Max.)
Power Consumptions	On: 80W (Max.) Standby: 0.5W Off: 0.5W
Dimensions (W x H x D)	808.89 x 488.79 x 234.81mm (with stand)
Weight	8.378±0.5 kgs (Net)
Operating conditions: temperature range	0°C - 40°C

Note: Specifications subject to change without notice

Supported Timing List

Timing List	HDMI 1	HDMI 2	DP
640x480@60Hz	√	√	√
640x480@75Hz	√	√	√
720x480@60Hz	√	√	√
800x600@60Hz	√	√	√
800x600@75Hz	√	√	√
1024x768@60Hz	√	√	√
1024x768@75Hz	√	√	√
1280x720@60Hz	√	√	√
1280x720@120Hz	√	√	√
1440x900@60Hz	√	√	√
1600x900@60Hz	√	√	√
1680x1050@60Hz	√	√	√
1720x1440@60Hz(PBP)	√	√
1920x1080@60Hz	√	√	√
1920x1080@120Hz	√	√	√
2560x1440@120Hz	√	√	√
3440x1440@50Hz	√
3440x1440@60Hz	√	√	√
3440x1440@100Hz	√	√	√
3840x2160@60Hz	√	√
2560x1440@60Hz		√	√
2560x1080@120Hz			√
2560x1080@144Hz			√
2560x1440@144Hz			√
3440x1440@144Hz			√

Troubleshooting

Problem	Possible Solution(s)
No power	Make sure the power cable is properly connected to the power source and the monitor. Check the cable and plug to make sure they are not broken. Make sure the monitor is turned on. Make sure the adapter LED is on.
No image appears on the screen	Make sure the monitor and the computer are properly connected and both devices are turned on. Make sure you have selected the correct input source. Adjust the Brightness and Contrast settings.
The image does not fill the entire screen	Try different Display Mode (aspect ratio) setting.
The colors are distorted	Make sure the input signal cable is properly connected. Configure the image related settings. Refer to the "Picture" section.
No sound or volume is low	Make sure the headphone cable is properly connected. Adjust the volume level. Adjust your computer sound related settings.

Note: If the problem persists, please contact our customer service for further assistance.

Basic Care

When the screen becomes dirty, do the following to clean the screen:

Wipe the screen with your soft, lint-free cloth to remove any residual dust.
Spray or apply the cleaning fluid onto a soft cloth. Then wipe the screen gently with the damp cloth.

Note:

Make sure that the cloth is damp, but not wet.
When wiping, avoid applying excessive pressure on the screen.
Acidic or abrasive cleaners can damage the screen.

GIGABYTE Service Information

More service information, please visit GIGABYTE official website:
https://www.gigabyte.com/

SAFETY INFORMATION

Supplier's Declaration of Conformity

Responsible Party – U.S. Contact Information: G.B.T. Inc.
Address: 17358 Railroad street, City Of Industry, CA91748
Tel.: 1-626-854-9338
Internet contact information: https://www.gigabyte.com

Safety Precautions

Read through the following Safety Precautions before using the monitor.

Only use the accessories that are provided with the monitor or that which are recommended by the manufacturer.
Keep the plastic packaging bag for the product in a place that cannot be reached by children.
Before connecting the monitor to the power outlet, make sure that the voltage rating of the power cable is compatible with the power specification in the country where you are located.
The power cord plug must be connected to a properly wired and grounded power outlet.
Do not touch the plug with wet hands, otherwise easily cause electric shock.
Place the monitor in a stable and well-ventilated place.
Do not place the monitor near any heat sources such as electric radiators or direct sunlight.
The holes or openings on the monitor are for ventilation. Do not cover or block the ventilation holes with any objects.
Do not use the monitor near water, drinks, or all types of liquids. Failure to do so may result in electric shock or damage to the monitor.
Make sure to unplug the monitor from the power outlet before cleaning.
As the screen surface is easy to be scratched, avoid touching the surface with any hard or sharp object.
Use a soft lint-free cloth instead of a tissue to wipe the screen. You may use a glass cleaner to clean the monitor if required. However, never spray the cleaner directly onto the screen.
Disconnect the power cable if the monitor is not being used for a long period of time.
Do not attempt to disassemble or repair the monitor yourself.