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GIGABYTE S55U - Gaming Monitor 54.6" UHD with QD Display Manual

Contents

Connection

Establishing a Wired Internet Connection

Connecting to a wired (Ethernet) network

Press button to select icon to enter Network & Internet.
To get access to the Internet in a wired way, it is recommended to use a modem or router that supports Dynamic Host Configuration Protocol (DHCP). Modems and routers that support DHCP automatically provide the IP address, subnet mask, gateway, and DNS, so you don't have to enter them manually. Most home networks already have DHCP.

See the illustration below.
Connecting to a wired (Ethernet) network

Establishing a Wireless Internet Connection

Connecting to a wireless network

Press button to select icon, and select Network & Internet > Wi-Fi
To connect to an available wireless network, make sure that you have the wireless router's SSID and password before attempting to connect.
Connecting to a wireless network

To get access to the Internet in a wireless way

  1. Turn on your Wi-Fi.
  2. The list of networks will display automatically.
  3. Select a wireless network from the list, input the password.
  4. If the network connection does not appear in the list, select See all to display all the list, or select Add new network to input a Wi-Fi name, select the type of security mode, and enter password.

Connecting Bluetooth Devices

To pair a Bluetooth device, such as Bluetooth headphones, speakers, keyboards, mouse or even moblie devices:

  1. Before pairing your Bluetooth devices, make sure they're in pairing mode and put devices within range of the monitor. To put your Bluetooth devices in pairing mode, refer to the user manual of devices.
  2. Press button to select icon, and select Remotes & Accessories > Add accessory to put the monitor in pairing mode. A list of available Bluetooth devices will be displayed.
  3. Select the desired device from the list, then follow the onscreen instructions. If you are prompted to enter a passcode, refer to the user manual of the device. After pairing is completed, the device is connected and is stored to the monitor.

warning Note:

  • You need to unpair a paired device first if the maximum number of paired devices was reached.

Listening to the monitor through Bluetooth devices

  1. Pair the Bluetooth audio devices using the monitor's Bluetooth function. Refer to the user manual of your audio device such as Bluetooth speaker, sound bar and headphones for detailed connection steps and usage.
  2. Press button to select icon, select Sound > Audio Output, and then select the Bluetooth option to listen to the audio through bluetooth devices.

warning Note:

  • Compatibility issues may occur depending on the Bluetooth device.
  • The monitor and Bluetooth device may disconnect depending on the distance between them.

Using HDMI&CEC

Use the monitor's remote to control external devices that are connected to the monitor by an HDMI cable. The external devices need to support HDMI&CEC function.

Connecting an external device through HDMI&CEC function

Press button to select icon, and select Inputs > HDMI control.

  1. Set HDMI control to On.
  2. Connect an HDMI&CEC compliant device to the monitor.
  3. Turn on the connected external device. The device is automatically connected to the monitor. After connection is finished, you can access the menu of the connected device on your monitor screen using your monitor remote and control the device.

Enabling device auto power off

Press button to select icon, and select Inputs > Device auto power off.
Set to On to turn off CEC compatible external devices when the monitor is turned off.

Enabling Display auto power on

Press button to select icon, and select Inputs > Display Auto Power On.
Set to On to turn on the monitor when CEC compatible external devices is turned on.

warning Note:

  • HDMI cables must be used to connect HDMI&CEC compatible devices to your monitor.
  • The HDMI&CEC feature of the connected device must be turned on.
  • If you connect an HDMI device that is not HDMI&CEC compatible, all the HDMI&CEC control features do not work.
  • Depending on the connected HDMI device, the HDMI&CEC control feature may not work.
  • The HDMI&CEC feature are supported One Touch Play, Routing Control, System Standby, Device OSD Name Transfer, Remote Control Pass Through, Give Device Power Status, System Audio Control.

Connecting a Digital Audio System to Use eARC/ ARC

If you'd like to use the Enhanced Audio Return Channel (eARC) / the Audio Return Channel (ARC) feature to have sound sent from the monitor back down an HDMI cable to a digital sound system, you can connect to the HDMI 3 (eARC) Port of your monitor.
Connecting a Digital Audio System to Use eARC/ ARC

By using this feature, you will also be able to control the sound system with your monitor remote instead of using multiple remotes for each device.

After the connection:

  1. Power on the sound system.
  2. Press button to select icon, and select Sound > Audio Output > eARC/ARC. If the device supports eARC function, first select Sound > eARC to set it to On.

warning Note:

  • It works only when the monitor is connected to the audio receiver that supports the eARC/ARC function.
  • If the device has an Input Selector feature then make sure to change it to monitor.
  • When this port is used as the eARC/ARC function, it can be used as signal input when a DVD is connected to amplifier and the amplifier is connected to the monitor at the same time. (Some amplifiers may not support series connection.)

Connecting an AV device, a PC or a Game Console with an HDMI cable

You can connect an AV device, a PC or a Game Console with an HDMI cable.
Connecting with an HDMI cable

After the connection:

  1. Power on the device.
  2. Press button on your remote, select the corresponding HDMI as the input source.

warning Note:

  • Only HDMI 3 / 4 Port supports HDMI 2.1, If you'd like to use UHD @120Hz Timing, first select Menu > HDMI Format > Enhanced format
  • Refer to the "Multilingual Installation Guide" for more connection information.
  • Some devices such as DVD player require HDMI signal to be set to output in the device's settings. Please consult your device user manual for instructions.
  • If there is no sound from your monitor, change the device's audio settings.

Connecting USB Devices

Connect the USB devices such as hard drives, USB sticks and digital cameras for browsing photos, listening to music.
Connecting USB Devices

  • Support the USB disk 4G, 8G, 16G, 32G, 64G, 128G and other common market size, and 8T hard drive is currently supported.
  • Support format: NTFS, FAT32.
  • Certain digital cameras may not be compatible with the monitor.

Game

Game Mode Settings

Enabling game mode

Press button to select icon, and select Picture > Picture Mode.

You can select the Game mode to optimise the monitor's settings for you to enjoy a comfortable gaming experience with PC or game console connected to the monitor.

In the Game Mode:

  • Reducing input lag to make sure every press or click matches what's happening on the screen;
  • Improving responsiveness to produce very little motion blur;
  • Processing YUV 4:4:4 format signals precisely to present accurate image colours.

warning Note:

  • This function may not be applicable in some input sources.

Enabling Low Input Lag Mode

Press button to select icon, and select Picture > Advanced Settings > Low Input Lag Mode.
You can enjoy a smooth viewing experience with external devices connected to the monitor when Low Input Lag Mode is turned on.

warning Note:

  • When Game mode is selected, Low Input Lag will not be switched off automatically.

Enabling FreeSync

Press button to select icon, and select Picture > Advanced Settings > FreeSync.
You can enjoy a smooth viewing experience with external devices connected to the monitor when FreeSync is turned on.

warning Note:

  • Some functions above may not be applicable in some models/countries/ regions.

Game Assistant

Gaming Info

Under HDMI input, press button on your remote to select Gaming, and select Gaming Info.
Configure the FPS (First Person Shooting) game related settings.

  • Gaming Timer
    Select countdown timer mode, including off, Count Up, Count Down. To disable this function, set the setting to off.
  • Refresh Rate
    Enable or disable the real-time refresh rate setting.
  • Info Location
    Specify the location of the information to be shown on the screen.

Crosshair

Press button on your remote to select Gaming, and select Crosshair.
Select the desired crosshair type to suit your gaming environment. It makes aiming much easier.

Display Alignment

Press button on your remote to select Gaming, and enable or disable Display Alignment.
When the function is enabled, it displays the alignment lines on the four sides of the screen, providing handy tool for you to line up multiple monitors perfectly.

Smart Functions

Getting Familiar with the Home Screen

The simple design of the Home screen menu makes it easy to navigate. And you can easily add or delete applications in the Home screen according to your needs.

To access the Home screen, press button on your remote and use the Dpad to make your selection.
To exit the Home screen, press button on your remote or use the D-pad to move the cursor to Inputs icon on the top of the screen, press button to enter, and select your desired input source.

Indicators and icons on the top of the Home screen

  • Google Assistant
    You can search movies, songs, and more by speaking.
  • Google Search
    You can search movies, songs, and more by typing.
  • Notifications
    Notifications can come from the system, an external device, an application, the media player, etc.
  • Inputs
    Select the input source depending on the device you have connected to your monitor.
  • Network & Internet
    You can set up the Network & Internet.
  • Settings
    Settings lets you configure the monitor, set app options, add accounts, and change other preferences.
  • Time
    You can always view the current time on the Home screen.

Names of sections that appear on the Home screen

The Home screen displays the following sections:

  • Apps
    This is the a location where you have the access to all apps on your monitor. You can enjoy a wide range of services including video streaming.
  • Play Next
    You can select types of content for Play Next. You can also manually add a program to play next by long-pressing on a program in the Home screen.
  • Recommended content
    Here will display the premium content on the screen, and you can quickly enter these contents that you want.

Managing apps on the apps row

On the apps row, select an app you want to open, remove or move, and long press button to manage.
If your favourite app is not on your Home screen, select your favourite app and long press button, and then select Add to favourites.

Using Voice Control

Voice Control may not be applicable in some models/countries/regions.

Google Assistant

Setup Google Assistant, and enjoy Google Assistant service. You can ask for information, search for your favourite movies, control your monitor and more, just by asking Google Assistant.
Before setting up Google Assistant, connect your monitor to the network.

Sign in Google Assistant on monitor

  1. Go to > Settings > Device Preferences > Google Assistant. Turn on Google Assistant.
  2. Go to > Settings > Accounts & Sign In.
  3. Sign in to get new apps, recommendations, movies, and more from Google. You can use your phone or computer, or use your remote to sign in. Also you can select Google Assistnat in the Guide when you turn on the monitor for the first time.

How to start Google Assistant

You can choose one way to start Google Assistant.

  • Press button to select Settings > Device Preferences > Google Assistant.
  • Press button to select icon on the top of Home screen to Google Assistant.
  • Press button on your remote.

warning Note:

  • The Google Assistant function may not be applicable in some models/ countries/regions.
  • The setup steps above may vary depending on actual products.

Hands-free Voice Control

Google Assistant can answer your questions or help you change monitor configuration.
Before using this function, connect the monitor to the Internet and sign in your Google account, by pressing button, selecting icon and selecting Accounts & Sign In.

How to set up Hands-free Voice Control

  1. Switch the control button on the bottom of the monitor to to turn on Google Assistant.
  2. Start a conversation by saying "Hey Google", and the dialog bar appears at the bottom of the monitor screen. At the same time, indicator lights illuminate.
  3. Continue speaking, such as "What's the weather" or "volume up".

Screenless mode

> Settings > Advanced System > Screenless Mode

Talk to Google Assistant even when the screen is off.
In Screenless Mode, Google Assistant is always available to help even when the screen is not on. Just say "Hey Google".
This feature will affect standby power consumption. To turn it off, press button to select icon, and select Advanced System > Screenless Mode.

warning Note:

  • Google Assistant and some features are available on limited country/ region/language.

Media

Media is a central location for you to view or listen to different types of content, such as photos, music and movies. You can view media content through the following methods:

  • A USB thumb drive or hard drive.
  • Compatible mobile phone, tablet or other personal devices: you can stream movies, music and photos that are stored on compatible personal device and play or view the content on your monitor.

Browsing content

You have two ways to enter Media:

  • Insert a USB device, a prompt message appears, choose whether to go to the media.
  • When your USB device is connected to the monitor that doesn't show Media page, press button to select Apps > Media.

To browse content based on the type that you wish to access:

  1. Navigate to the appropriate menu tab on the screen and select All Media, Videos, Photos, Music.
  2. Click on the name of the folder that contains your content.
  3. Make your selection to play or view the content.

If you want to close out of the Media centre, then press button on your remote.

Media format list

Due to differences in programming tools and other factors, some of the file formats that are listed may not be supported.

Video Format

Container Video Codec File Extension Name Resolution and Frame Rate
MPG MPEG1/2 .mpg.mpeg 1920 x 1080 @ 60fps
MPEG program stream MPEG1/2 .DAT, .VOB, .MPG, .MPEG
MPEG4
H.264 3840 x 2160 @ 120fps
MPEG transport stream HEVC/H.265 .ts, .trp, .tp 3840 x 2160 @ 120fps
MPEG4 1920 x 1080 @ 60fps
H.264 3840 x 2160 @ 120fps
VC1 1920 x 1080 @ 60fps
MPEG1/2 1920 x 1080 @ 60fps
MP4
VP8 .mp4, .mov
1920 x 1080 @ 60fps
AV1 3840 x 2160 @ 120fps
HEVC/H.265
MPEG1/2 1920 x 1080 @ 60fps
MPEG4
H.263
H.264 3840 x 2160 @ 120fps
WMV3 1920 x 1080 @ 60fps
VC1
Motion JPEG 1920 x 1080 @ 30fps
MKV VP9 .mkv 3840 x 2160 @ 120fps
HEVC/H.265
MPEG1/2 1920 x 1080 @ 60fps
MPEG4
H.264 3840 x 2160 @ 120fps
WMV3 1920 x 1080 @ 60fps
VC1
Motion JPEG 1920 x 1080 @ 30fps
VP8 1920 x 1080 @ 60fps
AV1 3840 x 2160 @ 120fps
AVI HEVC/H.265 .avi 3840 x 2160 @ 120fps
MPEG1/2 1920 x 1080 @ 60fps
MPEG4
Sorenson H.263
H.263
H.264 3840 x 2160 @ 120fps
WMV3 1920 x 1080 @ 60fps
VC1
Motion JPEG 1920 x 1080 @ 30fps
VP8 1920 x 1080 @ 60fps
FLV
HEVC/H.265 .flv
3840 x 2160 @ 120fps
MPEG4 1920 x 1080 @ 60fps
Sorenson H.263
H.263
H.264 3840 x 2160 @ 120fps
Motion JPEG 1920 x 1080 @ 30fps
VP8 1920 x 1080 @ 60fps
WEBM VP9 .webm 3840 x 2160 @ 120fps
VP8 1920 x 1080 @ 60fps
AV1 3840 x 2160 @ 120fps

Audio Format

Container Audio Codec File Extension Name
WAV MPEG1/2 Layer1 .wav
MPEG1/2 Layer2
MPEG1/2/2.5 Layer3
AAC-LC, HEAAC
DTS, DTS HD
LPCM
MP3 MPEG1/2 Layer1 .mp3
MPEG1/2 Layer2
MPEG1/2/2.5 Layer3
AAC AAC-LC, HEAAC .aac
WMA WMA7, WMA8, WMA9 .wma, .wmv
WMA Pro
WMA9 Pro
FLAC FLAC .flac

Photo Format

Image Photo Resolution
JPEG .jpg.jpeg 15360 x 8640
Progressive 1024 x 768
PNG 9600 x 6400
BMP 9600 x 6400
GIF 6400 x 4800
WebP 3840 x 2160
HEIF 4000 x 3000

Apps

> Apps

Installing an app

To install an app:

  1. > Apps > Get more apps.
  2. Use the D-pad on your remote to select the app that you want to install.
  3. Select the Install. The selected app is installed on the monitor.

warning Note:

  • To use this function, your monitor must be connected to the Internet.
  • Adding apps is free, but it might cost you money when using some apps.

Removing an app

You can only delete apps that you've installed to the monitor. Factoryinstalled apps can not be deleted.

To delete an app:

  1. From the Apps screen, use the D-pad on your remote to select the app that you want to remove. Long press button.
  2. Select Uninstall.
  3. A dialog message displays that asks "do you want to uninstall this app". Confirm and the app will be removed from the Apps screen.

warning Note:

  • If an app is deleted, the information related to that app is also removed.

Moving app icons around

To move an app:

  1. From the Apps screen, use the navigation buttons on your remote to select the app that you want to move. Long press button.
  2. Select Move.
  3. Use the navigation buttons on your remote to move the location of the app. Press button to confirm.

Picture and Sound

Adjusting the Picture Quality

Using the backlight function

Press button to select icon, and select Picture > Backlight.
You can change the overall brightness of the screen.

  • Dynamic Backlight Control (or Local Dimming if support)
    Enable the monitor to automatically adjust the backlight by sections according to the changes in the image and increase the contrast.
  • Backlight Level
  • Adjust the bright you want images to appear, lower settings create darker images.
  • Automatic Light Sensor
    Enable the monitor to automatically adjust the picture settings according to the amount of ambient light in you room.
  • Light Sensor Shift
    Adjust the lower point of the dynamic backlight adjustment scope. This is a money-saving feature because it reduces power consumption.

warning Note:

  • Some functions above may not be applicable in some models/countries/ regions.

Choosing a picture mode

Press button to select icon, and select Picture > Picture Mode.
You can select the picture mode that provides the best viewing experience.

Adjusting the picture quality for each picture mode

Press button select icon, and select Picture > Contrast, Black Equalizer, Color, Tint or Sharpness.

Choose a picture mode and then adjust the settings.

  • Contrast
    Adjust the Contrast level to increase or decrease how bright images appear.
  • Black Equalizer
    Adjust the black equaliser to generate lighter or darker images.
  • Color
    Adjust the colour intensity of the picture for a more vibrant image.
  • Tint
    Adjust the colours from a green to magenta tint to view the natural skin tones of people on the screen.
  • Sharpness
    Adjust how sharp or soft edges of images appear.

Changing the display mode

Press button to select icon, and select Picture > Display Mode

You can adjust the Aspect Ratio to stretch or zoom in on your picture. You can choose from the following settings: Auto, Normal, Zoom, Wide, Direct, 1:1, Panoramic, Cinema, 21:9or 32:9.

Applying the current picture settings to other input sources

Press button to select icon, and select Picture > Apply Picture Settings.
Adjust current picture mode to apply to all sources (Including both external devices and OTT sources) or just current source.

Enabling smart scene function

Press button to select icon, and select Picture > Smart Scene.
Set to On to enable your monitor to recognize the scene in the content watching and enhance the picture quality on all input sources.

warning Note:

  • Some specific application has explicit constraints that the content recognition is not allowed.

Configuring advanced picture settings

Press button to select icon, and select Picture > Advanced Settings.
You can configure picture mode settings that provides the best viewing experience.

  • Overscan
    Change the video size settings to slightly crop the edges of the displayed image.
  • Color Temperature
    Adjust how warm (red) or cool (blue) the white areas of an image appears.
  • Motion Enhancement
    Reduce seeing afterimages that are left on the screen when viewing fastmoving objects.
    If you select Custom, you can configure Blur Reduction and Judder Reduction manually.
  • Aim Stabilizer
    Improve how clear the picture appears when viewing.
  • Noise Reduction
    Improve how clear the picture appears by reducing noise.
  • Digital Noise Reduction
    Improve picture clarity by reducing video noise.
  • HDMI Range
    Adjust the HDMI signal range to be more suitable for the content. (HDMI mode only)
  • Active Contrast
    Automatically darken dark areas and lighten light areas of images to see more details.
  • Color Space
    Change the range of colours the monitor displays.

warning Note:

  • Some functions above may not be applicable in some models/countries/ regions.

Configuring calibration settings

Press button to select icon, and select Picture > Calibration settings.
Adjust the color space and Gamma to best suit the content you're viewing.

  • Color Tuner
    Adjust the Color, Hue, Saturation and Brightness of color settings.
  • White Balance
    Adjust the intensity of red, green and blue lights to view the true colours of all images in the picture.
  • Gamma
    Adjust the Gamma to alter how the monitor will respond to the grayscale content. In a dark room choose a Higher number like 2.2. In a brighter area select a Lower number like 2.0. In general, 2.4 is normally recommended.
  • Gamma Calibration
    Adjust selected Gamma curve.
  • RGB Only
    View images based on default settings or choose the color red, blue or green.
  • Low Blue Light
    Enable or disable low blue light. This function is designed to reduce the level of blue light to protect your eyes.

To reduce the eye strain and protect eyes when you watch monitor for a period of time, you are suggested to:

  • Take regular and frequent breaks to avoid watching monitor for a long period of time. Long time of watching may cause you eye fatigue. It is not recommended to watch monitor for more than one hour.
  • Look away from the monitor screen and look at distance objects during the breaks for at least 10 minutes for eye care.
  • Relax yourself during a break by doing eye exercises or outdoor activities.
  • The best recommended viewing distance is 3 times the vertical height of the monitor screen.

Proper breaks and exercises are proved excellent help to relieve eye strain and fatigue.

warning Note:

  • Some functions above may not be applicable in some models/countries/ regions.
  • Low blue light certification may vary by model.

Resetting the picture settings

Press button to select icon, and select Picture > Reset.
Reset current picture settings back to the factory setting.

Adjusting the Sound Quality

Enabling system sounds

Press button to select icon, and select Sound > System Sounds.
Set to On to open the default system sound.

Choosing a sound mode

Press button to select icon, and select Sound > Sound Mode.
You can select a preset sound mode suitable for the content type or the listening environment.

Selecting speakers

Press button to select icon, and select Sound > Audio Output.
Select the speakers that you want to have audio output.

Configuring WiSA Speaker

Press button to select icon, and select Sound > WiSA Speaker Settings.
Wireless audio transmission can be available with Dongle provided by WiSA Ready and sound system certified by WiSA Ready.

Enabling eARC

Press button to select icon, and select Sound > eARC.
Connect an audio device that supports eARC via HDMI-eARC, and set eARC to On to enjoy premium sound quality.

Enabling speaker

Press button to select icon, and select Sound > Speaker.
Turn on or off the monitor speaker.
If ARC or Bluetooth is selected in Audio Output, configuration here is unavailable.

Enabling Dolby Atmos

Press button to select icon, and select Sound > Dolby Atmos.
Set Dolby Atmos to On to enhance the richness of sound, and you can enjoy an immersive listening experience.

Enabling Wall Mount Mode

Press button to select icon, and select Sound > Wall Mount Mode.
Automatically optimise the sound based on the position of the monitor.

Configuring advanced sound settings

Press button to select icon, and select Sound > Advanced Settings.
Tune the audio settings and quality of the monitor.

  • Balance
    Adjust the left and right speaker strength to optimize audio for a specific location.
  • Volume Level
    Balance the sound volume of each source.
  • Auto Volume
    Control     Activate to prevent the volume from changing when you switch monitor channels.
  • Digital Audio Out
    Select the digital audio output format that best suits the audio device type.

warning Note:

  • When using optical connection, PCM and Dolby Audio-Dolby Digital are suggested.
  • If your external audio device does not support Dolby or DTS, PCM is suggested.
  • Digital Audio Delay
    Adjust the digital audio output delay time to sync sound from an external speaker with the images on the monitor.

warning Note:

  • Digital Audio Out and Digital Audio Delay functions are only applicable when Audio Output is set to ARC or when external audio players are connected via DIGITAL AUDIO OUT jack.
  • Lip Sync
    Synchronise the displayed image with the audio output.
  • Equalizer
    Boost the volume at different frequencies.
  • Preferred Audio Language
    Set the default audio output language for the type of digital broadcast content that you're viewing.
  • Headphone Mode
    Change the way audio is sent through the type of device that's connected to your monitor Audio Out port.

warning Note:

  • This function may not be applicable in some models/countries/regions.
  • Headphone Volume
    Independently adjust the volume of audio out devices.

warning Note:

  • This function may not be applicable in some models/countries/regions.

Resetting the sound settings

Press button to select icon, and select Sound > Reset.

Reset current audio settings to factory mode.

Multi-screen

Screen Sharing

Mirror content from your mobile device to the monitor. View videos, photos and more from your device on your monitor screen.
Press button to select icon, and select Advanced System > Mobile Device Connection Tips > Screen Sharing.

  1. Turn on the casting function of your Android/Windows10 device. The setting icon may vary depending on the device. The feature may be called "Wireless display", "Smart view", "Wireless projection", etc.
  2. Find the monitor name in the searching list of your device and select it. Your mobile device's screen will be mirrored once you select your monitor. If you are using WI-FI, the connecting may fail and the screen won't switch. You can close Screen sharing application with BACK or EXIT button.

warning Note:

  • Some mobile devices may not support casting.
    Screen Sharing

Content Sharing

Share videos, music or pictures from your Android/iOS/PC device to the monitor screen.
Press button to select icon, and select Advanced System > Mobile Device Connection Tips > Content Sharing.

  1. Make sure your device and the monitor are connected to the same network.
  2. Turn on the contents sharing function of your Android/iOS/PC device.
  3. Find the monitor name in the searching list of your device and select it.
  4. Wait for the connection progress to complete, and select the content you want to share.

warning Note:

  • The content may not be played depending on the file format.
  • The content may not be played smoothly or the function may not work properly due to the network condition.
    Content Sharing

Accessibility and System

Accessibility

Press button to select icon, and select Device Preferences > Accessibility.
Accessibility function provides menu options and audio description to aid the visually or hearing impaired.

  • High contrast text
    Improves contrast for visually impaired.
  • Text to speech
    Let you specify text-to-speech engine details and speech rate.
  • Accessibility shortcut
    When the shortcut is on, you can press both the back and down buttons for 3 seconds to start an accessibility feature.
  • Services
    This menu function contains some service applications, you can choose to open if you need it.

Configuring Device Preferences Settings

Press button to select icon, and select Device Preferences.

Date & time

  • Automatic date & time
    Set to On to use network-provided time.
    You can also set the current time manually when Off is selected.
    When Off is selected, the monitor Network may not be working properly.
  • Set date
    Set the date.
  • Set time
    Set the time.
  • Set time zone
    Select your time zone.
  • Use 24-hour format
    Set the time to display in a 12 or 24-hour format.

Language

Adjust the default Language settings for the monitor.

Keyboard

Adjust the default settings for the keyboard.

Storage

View the monitor storage.

Home screen

  • Customise channel
    Add or delete the app channel row from the Home screen.
  • Enable video previews
    Enable or disable the video previews.
  • Enable audio previews
    Enable or disable the audio previews.
  • Reorder apps/Reorder games
    Rearrange the Apps screen.
  • Android TV Home/Android TV Core Services
    See the information of open source software licences.

Google Assistant

View permissions about accounts and limit the search results.

Chromecast Android Shell (Chromecast built-in)

Enable your app to stream video and audio to the monitor.

Screen saver

Enable Screen saver when the monitor is idle.

Location

Use different modes to access location information. Each mode uses different sources to estimate the monitor's location.

Usage & Diagnostics

Help improve Android performance by automatically sending diagnostics information.

Security & restrictions

Supervise unknown sources for safety and check installed apps for harmful behaviour.

Reset

Reset to clear your personal setup and information.

About

View the version information, the status of network, and other information.
You can also update the software version or change the monitor's name.

  • System update
    Provide software updates to continuously enhance your monitor and correct any issues that may impact your user experience; therefore, recommend you to keep your monitor connected to the Internet to automatically receive updates when they are available.
  • Device name
    Choose a name for your monitor. The name will be shown to devices that are available for sharing data.

Configuring Advanced System Settings

Press button to select icon, and select Advanced System.

Timer

  • Sleep Timer
    Set the sleep timer to automatically turn the monitor off within a specified time: Off, 10 Minutes, 20 Minutes, 30 Minutes, 40 Minutes, 50 Minutes, 60 Minutes, 90 Minutes and 120 Minutes.
  • Power On Timer Type
    Set the type Off, Daily, Once.
  • Power On Timer
    Set the clock for the time you want the monitor to turn on automatically.
  • Power Off Timer Type
    Set the type Off, Daily, Once.
  • Power Off Timer
    Set the clock for the time you want the monitor to turn off automatically.

Setup Assistant

Use the Setup assistant for instructions to help you set up your monitor.

Store Mode

Home Mode uses less energy. Select Store Mode if the monitor will be on display in a retail setting. Store Mode effects E-Streamer and other demo functions.

Screenless Mode (only for models with Hands-free Voice Control)

Talk to the Google Assistant even when the screen is off.
In screenless Mode, the Google Assistant is always available to help even when the screen is not on. Just say "OK Google/Hey Google".
This feature will affect standby power consumption when it is set to On.

warning Note:

  • The Google Assistant and some features are available on limited country/ region/language.

Send Diagnostics and Usage

Allow to send the diagnostics and usage of the report.

Serial/IP Control Port

Our monitor supports IP control feature within the local area network (LAN). monitor can accept the spec-compliant instructions issued by the device in the same local area network through the pre-defined network interface and command format, like shutdown, volume up/volume down, switch channels, etc.

Power LED

Set the Power indicator light to stay On or Off when standby mode.

warning Note:

  • This function may not be applicable in some models/countries/regions.

Power On Mode

Monitor will be powered on based on the mode when it is reconnected with AC power.

FAV Button Customisation

You can personalize FAV remote button for quick access to customized input source.

warning Note:

This function may not be applicable in some models/countries/regions.

E-Manual

Scan QR code to display E-Manual.

Mobile Device Connection Tips

Follow the on-screen instructions to learn more about the Screen Sharing and the Content Sharing.

Clear Cache

Clear cache of applications and system.

Help

  • System Message
    View system message, including: Serial Number, Service Code, Software Version, etc.

warning Note:

  • Serial Number may not be displayed depending on models/countries/ regions.
  • Signal Information
    Perform self diagnosis to test Video Format, Audio Format, Color Depth, etc.

Troubleshooting

Picture Issues

When the monitor has picture problems, these steps may help resolve the problem.

Problem Possible Solutions
No picture, or black and white picture.
  • Unplug the monitor power cord from AC outlet and re-plug after 60 seconds.
  • Check that the Color Saturation is set to 50 or higher.
  • Try different monitor inputs.
The picture is distorted.
  • The compression of video content may cause picture distortions, especially in fast-moving pictures from sports programmes and action movies.
  • If the signal reception is weak or poor, screen distortion may be visible but it is not a malfunction.
  • Mobile phones used close to the monitor (within 1m) may cause noise on analogue and digital channels.
The picture is blurry or flickering, or cuts out momentarily.
  • > Settings > Picture > Sharpness. You can try to increase or decrease the Sharpness.
  • If you use an external antenna, check the direction, position and connection of the antenna.
  • Adjust the direction of your antenna, or reset or fine tune the channel.
The picture appears red, purple, pink and other colors.
  • > Settings > Picture > Calibration Settings > White Balance. You can try to increase or decrease the White Balance.
Picture distorted or appear wavy.
  • Some electrical appliances may affect the monitor. If you turn off the appliance and the interference goes away, then move it further away from monitor.
  • Insert the power plug of the monitor into another power outlet.

warning Note:

  • If the problem persists, check the signal strength or refer to the external device's user manual.

Sound Issues

When the monitor has a sound problem, these steps may help resolve the problem.

Problem Possible Solutions
There is no sound or the sound is too low at maximum volume.
  • Check the volume control of the device (DVD, Blu-ray, etc.) connected to your monitor.
Picture is normal, but no sound.
  • Check the volume settings.
  • Check if 'Mute' mode is set to on.
The speakers are making an odd sound.
  • Make sure that the audio cable is connected to the correct audio output connector on the external device.
  • A low signal level may cause sound distortions.
Sound distorted or appears wavy.
  • Some electrical appliances may affect the monitor. If you turn off the appliance and the interference goes away, then move it further away from monitor.
  • Insert the power plug of the monitor set into another power outlet.

warning Note:

  • This product does not support decoding of DTS CD bitstreams. Playback of this format may produce undesirable noise.

Network Issues

When the monitor has difficulties in connecting to the Internet, these steps may help resolve the problem.

Problem Possible Solutions
The monitor cannot connect to your network or apps.
  • Make sure the monitor has a network connection.
  • Contact your Internet service provider.
The wireless network connection fails.
  • Make sure your wireless modem/router is on and connected to the Internet.
The wireless network signal is too weak.
  • Position your wireless router, modem router, or access point in a central location. Avoid putting it in a corner.

External Device Connection Issues

When the monitor has difficulties with external device connection, these steps may help resolve the problem.

Problem Possible Solutions
I have connected an external source to my monitor but I get no picture and/or sound.
  • Check whether the connection between the external device and your monitor is correct.
  • Make sure you have made the correct selection of input source.
There is no sound.
  • Check if the Audio Out option in the menu is ARC/eARC, if not, you need to check whether the external power amplifier device is connected to the ARC port or optical port of the monitor.
  • > Settings > Sound > Advanced Settings > Digital Audio Out. You can try to select PCM, Dolby Audio-Dolby Digital, or Dolby Audio-Dolby Digital Plus.
  • Whether the power amplifier device port is connected correctly.
  • If you select HDMI as input, you can try Menu > HDMI Format
The remote control does not work.
  • Confirm that monitor still has power and is operational.
  • Change the new batteries in the remote control.
  • Check if the batteries are correctly installed.
  • If some buttons don't work, but the volume buttons can work normally, it seems there is a problem with the application.

Apps

When some apps aren't playing, these steps help resolve the problem.

Problem Possible Solutions
Netflix can't be played.
  • > Settings > Apps > Netflix > Force stop, then reopen to try.
  • You can try to reset to the factory settings.
Disney plus can't be played.
  • > Settings > Apps > Disney plus > Force stop, then reopen to try.
  • > Settings > Apps > Disney plus > Clear data, then reopen to try.
  • You can try to reset to the factory settings.

Media Files

When files aren't playing, these steps may help resolve the problem.

Problem Possible Solutions
Some files can't be played.
  • Most files can be played back, but you might experience problems with corrupted files or files with high-bitrate, unsupported resolution, unsupported container or codec formats.

Voice Control Issues

When Google Assistant isn't playing, these steps may help resolve the problem.

Problem Possible Solutions
Google assistant can't be played.
  • You can try to log in Google account.
  • If you receive "I don't understand" of the voice recognition, please change account or log out the account.
  • After logging in to the Google account, the recognition language may be different. You need to log in to the Google account on the web page to set the voice language.
  • For more information about Google Assistant, please refer to Smart Function > Using Voice Control > Google Assistant in this manual.

Other Issues

Use these steps to resolve other issues that may occur.

Problem Possible Solutions
The monitor is hot.
  • Watching monitor for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the monitor.
  • After extended use, you may feel hot when touching it. This heat, however, is not a defect and does not affect the monitor's functionality.
The monitor smells of plastic.
  • This smell is normal and will dissipate over time.
The plastic cabinet makes a "clicking" type of sound.
  • The "clicking" sound can be caused when the temperature of the monitor changes. This change causes the monitor cabinet to expand or contract, which makes the sound.
    This is normal and the monitor is OK.
When I turn on my monitor, there is a delay for a few seconds before the picture appears. Is this normal?
  • Yes, this is normal. The monitor is initialising and searching for previous setting information.

Using the E-Manual

Launching the E-Manual

Press button to select icon, and select Advanced System > E-Manual.
Scan the QR Code with your smart phone to browse the E-Manual.

Disclaimer:
Instructions and images through this manual are only for reference and may differ from the actual product.

Using the Buttons in the E-Manual

You can use icon on the top of the E-Manual home screen to search for the product feature information, and the E-Manual will provide all the titles and content that contains the search information.

Setting

You can use icon on the top of the E-Manual home screen to adjust the text size.

Safety Precautions

Read through the following Safety Precautions before using the monitor.

  • Only use the accessories that are provided with the monitor or that which are recommended by the manufacturer.
  • Keep the plastic packaging bag for the product in a place that cannot be reached by children.
  • Before connecting the monitor to the power outlet, make sure that the voltage rating of the power cable is compatible with the power specification in the country where you are located.
  • The power cord plug must be connected to a properly wired power outlet.
  • Do not touch the plug with wet hands, otherwise easily cause electric shock.
  • Place the monitor in a stable and well-ventilated place.
  • Do not place the monitor near any heat sources such as electric radiators or direct sunlight.
  • The holes or openings on the monitor are for ventilation. Do not cover or block the ventilation holes with any objects.
  • Do not use the monitor near water, drinks, or all types of liquids. Failure to do so may result in electric shock or damage to the monitor.
  • Make sure to unplug the monitor from the power outlet before cleaning.
  • As the screen surface is easy to be scratched, avoid touching the surface with any hard or sharp object.
  • Use a soft lint-free cloth instead of a tissue to wipe the screen. You may use a glass cleaner to clean the monitor if required. However, never spray the cleaner directly onto the screen.
  • Disconnect the power cable if the monitor is not being used for a long period of time.
  • Do not attempt to disassemble or repair the monitor yourself.
  • The plug on the power supply cord is used as the disconnect device, the socketoutlet shall be installed near the equipment and easily accessible.

Stability Hazard Precautions

The product may fall, causing serious personal injury or death. To prevent injury, this product must be securely attached to the floor/wall in accordance with the installation instructions.

Many injuries, particularly to children, can be avoided by taking simple precautions such as:

  • ALWAYS use stands or installation methods recommended by the manufacturer of the product set.
  • ALWAYS use furniture that can safely support the product.
  • ALWAYS ensure the product is not overhanging the edge of the supporting furniture.
  • ALWAYS educate children about the dangers of climbing on furniture to reach the product or its controls.
  • ALWAYS route cords and cables connected to your product so they cannot be tripped over, pulled or grabbed.
  • NEVER place the product on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the product to a suitable support.
  • NEVER place the product on cloth or other materials that may be located between the product and supporting furniture.
  • NEVER place items that might tempt children to climb, such as toys and remote controls, on the top of the product or furniture on which the product is placed.
  • If the existing product is going to be retained and relocated, the same considerations as above should be applied.
  • To prevent personal injury or damage to the product caused by tipping over due to earthquakes or other shocks, make sure to install the product in a stable location and take measures to prevent falling.

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download GIGABYTE S55U - Gaming Monitor 54.6" UHD with QD Display Manual

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